WELCOME HOME!

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Assessment Information

$79.25/Month includes trash for all except Painters. (Painters Ridge owners pay their own trash and their monthly assessment is $67 per month.)
 
Please be sure to update your scheduled payments and bill pay to reflect the new assessment rate. If you have an ACH form set up with the HOA you do not have to make the adjustment and it will be updated for you. Please login to to the HOA website and click on the payment link. ​

• The assessments are the same each month, due on the 1st and late if not received it by the 10th. (Please see the Assessment Fact Sheet)
• Your HOA assessments are not included or paid from your mortgage escrow so please either sign up for auto pay, make online payments through the portal or schedule your bill pay according to the information provided. 
• Note if you sign up for ACH (Direct Debit) the payments will be auto drafted by the 10th of the month. Note keep making your payments until your initial draft is processed (typically the month following your submitted form). The form can be submitted here.

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Native Area Advisory

Please keep all motorized vehicles (quads, trucks, street bikes, etc) off of native common areas. There is substantial damage to our native areas due to homeowners riding vehicles, especially quads. These areas can handle foot traffic but are not intended for anything else. Any damages will require repair and reseeding at the cost of our HOA dues. 
Please remind your family not to ride in these areas. 

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Want to see your photos featured?
Send us your pics of Crystal Valley to clientcare@amihoa.com.

New Homeowner Info - Welcome

• We are always eager to get you up and running with the HOA information but please be patient as the Title Company sometimes takes up to 3 weeks to provide all the necessary information needed for the HOA to have you in the system. Once received you will be sent a "Welcome Package" that includes information on how to login to your online account and manage other important HOA information. You need a "security key" in order to create your online account. That is only possible once the HOA has received and processed your closing documents.
• Clubhouse Access - The Clubhouse facility is managed through YMCA. To sign up for access to the Clubhouse you may complete the YMCA forms found on the website under Community Information/Property Information or visit the Clubhouse, Winter hours: 
  Mon & Wed 10:00am – 2pm; 4:00pm – 8:00pm 
  Tues & Thurs 4:00pm – 8:00pm 
  Fri & Sat 10:00AM – 2:00PM 
  SUNDAY CLOSED  (Call ahead to confirm hours). You can also leave a message at 303-663-1294 or email Cvalley@denverymca.org.
• Design Review/Changes - All exterior changes including, planting trees, removing landscaping, play equipment, painting, etc require DRC approval. You can complete application through the online portal under Association Business/Design Review as well as check the status of existing application. You may also submit these linked forms via email to clientcare@amihoa.com. The DRC is made up of volunteers so please be sure you plan ahead and submit at least 45 days ahead of when you plan to start the project. Note back yards must be installed within 60 days of closing. 
• Mailbox Kiosk - For your mailbox key, please contact the main USPS office for your area. If you have lost or have a broken mailbox key, please contact Page Specialty at 303-770-2842 or email pagespecialty@msn.com. This is not covered by the HOA.
• Get Trash Cans - Please note Waste Management may take up to 7-10 days to deliver new containers.  Complete Form Below if you are a new build homeowner.


• Other Trash Info:
  Please be aware that the contract with Waste Management requires all trash and recycling to be placed into the appropriate waste Toter – Trash into Toters with green lids, Recycling into Toters with yellow lids. Drivers are not required to exit their trucks to collect items not in the Toter. If you need additional Toters, they are available from Waste Management. 

PLEASE do not confront drivers about not picking up materials set on the ground. Drivers are complying with the terms of the contract. They are not "being lazy."
 
Contact Waste Management to : 
Report missed service; Request additional Toters for a small fee; To schedule an extra pickup for a fee; Or to sign up for service delay messages 
Waste Management may be contacted at (800)482-6406, or at www.WM.com 
 
The Board is aware of potential dissatisfaction with Waste Management service, as well as the contractual requirement to place everything in the Toters. Our 5-year contract with Waste Management, signed in 2019, is up for renewal in 2024. We would expect that the Board in place at that time will review available options.

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LANDSCAPE MATTERS

According to the calendar, summer has arrived and along with it the usual questions and concerns regarding our common areas. One of the more frequently voiced questions is 'why does the Kings Ridge section of Crystal Valley Parkway look so different than the Crystal Valley Ranch section?' To properly answer this question requires a history lesson. When the developers of Crystal Valley Ranch designed and planned our community, they envisioned a community with native grasses. This plan is what the Town of Castle Rock approved and what the developers built. When the developers of Kings Ridge designed and planned that community, they wanted something different, and the Town approved their plan, which does have a more manicured look.  

Today, with the water challenges Castle Rock faces, the Town has adopted new rules which do not allow for any irrigation in new parkway medians. Nor will they allow any additional irrigation in existing medians. The Town will not allow us to rebuild our section of Crystal Valley Parkway to look like Kings Ridge.  

What can we do differently? At some point in the future, we may choose to re-landscape the parkway median and possibly the curb medians with rock. This would require Town approval, which is not guaranteed, and would cost the HOA (all of us homeowners) a significant amount of money. In the meantime, The Landscape Maintenance contract in place has specific requirements for spot weed control, and monthly mowing and edging, to help manage the appearance. Despite best efforts, weeds grow fast and there will likely always be a little bit of a weedy appearance. To mow, weed, edge more frequently than monthly would increase our costs and budget significantly. At some point the community may want to pursue a rock replacement strategy or to spend additional money for more frequent care. Please attend the next Board of Directors meeting to share your input on this topic and any other items of interest.  

Other news:  

• As a reminder, common areas around active builder areas are the responsibility of that builder 
• Trail Name signs are coming soon! Along with the rebuilding of our trail system, trails have been named and markers have been ordered! We may be reaching out for volunteers to help with installation of these markers 
• The long-delayed improvements to the eastern entrance on Crystal Valley Parkway from Lake Gulch are scheduled to begin by the end of the month. 
• The Board has requested feedback from the Landscape Committee on project priorities. While our budget is especially tight this year, and we continue to face substantial budgetary headwinds, we do have some opportunity for small projects. These project ideas are: 
  • Selective removal of native grass between walkways and fences, and replacement with rock 
  • Mulch refresh around parks and monuments 
  • Selective planting/restoration of Scrub Oak  

Please contact clientcare@amihoa.com with any questions. 

Sincerely,

Your CVR Master HOA Board of Directors 

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